Shipping and Delivery
IMPORTANT SERVICE ALERT+
Due to the heavy rainfall causing flooding, mud slides and road closures into and throughout British Columbia, we are experiencing service delays for shipments travelling to and from the province.
Currently we are not able to guarantee delivery times and recommend monitoring your tracking number to be advised when your order will arrive.
Thank you for your patience during this unprecedented time.
|Service Level||Estimated Delivery*||Cut-Off Time||Cost|
|Standard (free for orders $75+)||4-10 days||N/A||$8.00|
|Express||2-3 days||10am PST||$20.00|
*Express orders placed on weekends, holidays or after our cut off time will ship the following business day
*We will do everything we can to ensure your order arrives on time, but we cannot be held responsible for circumstances beyond our control such as courier labour strikes or inclement weather.
*Couriers are experiencing delays due to the implementation of important safety measures and increased volumes of packages. On-Time Delivery Guarantees are suspended until further notice
Express orders placed on weekends, holidays or after our cut-off time will ship the following business day.
Orders shipping to remote locations or PO boxes can only reach their destination by standard shipping and may experience longer transit times.
Please note we currently do not ship internationally.
Making Changes or Cancelling an order+
Redirecting an order
Please ensure your shipping address is correct as we cannot redirect packages once they have been dispatched